Shipping Policy

Turnaround

All orders are shipped within 2 working days

We use Royal Mail for all our delivery services, which can take 3-5 working days for UK & Ireland shipping, and 5-7 workings days for Europe and Rest of World shipping. 

Shipping Rates

The rate charged for the shipping of your order is based on the total value your order and location. 

Please note that Europe and Rest of World shipping is only available for orders above £6.49.

 

 Country Order Value Rate
UK Up to £5.99 £1.99
£5.99 and above Free
ROI & Europe £5.99 to £19.99 £4.95
£20 and above Free
Worldwide £7.99 to £29.99 £6.95
£30 and above Free

 

Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.

Any item that is returned more than 30 days after delivery will not be refunded.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@justifyjst.co.uk 

Exchanges 

If you need to exchange your item, send us an email at info@justifyjst.co.uk and send your item to: 12 Fludes Court Leicester GB LE2 4QQ.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping

To return your product, you should mail your product to: 12 Fludes Court Leicester GB LE2 4QQ

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping items worth over £30, you should consider using a trackable shipping service or purchasing shipping insurance.